What should a CNA do if a patient refuses care?

Respecting a patient's wishes when they refuse care is crucial to upholding their autonomy and rights as individuals. The correct response involves not only adhering to the patient's choice but also ensuring that appropriate procedures are followed by documenting the refusal and informing the supervising nurse. This documentation is essential for several reasons: it maintains an accurate record of the patient's care, communicates the patient's decision to the healthcare team, and helps in planning further interventions or addressing any concerns.

Involving the supervising nurse allows for professional assessment and ensures that the situation is handled according to facility protocols. Respecting patient autonomy fosters a trusting relationship between CNAs and patients, which is fundamental to effective care.

Proceeding against a patient’s wishes disregards their rights and could lead to potential ethical and legal issues. Arguing with the patient undermines their autonomy and can escalate tensions. Seeking another staff member to persuade the patient also disrespects the patient’s choice, as it shifts the focus from respecting the decision to attempting to manipulate it.