If a CNA makes a mistake while providing care, what should they do?

When a Certified Nursing Assistant (CNA) makes a mistake while providing care, the appropriate course of action is to report the mistake to a nurse and document it according to the facility’s policy. This approach is crucial for several reasons.

First and foremost, patient safety is of paramount importance in healthcare. Promptly reporting any errors allows for immediate assessment and intervention, which can mitigate potential harm to the patient. It fosters an environment where healthcare providers can work collaboratively to ensure the best outcomes for patients.

Secondly, documenting the mistake is a critical part of maintaining accurate medical records. Proper documentation helps create a clear account of the care provided and any errors encountered, which can be essential for future reference, legal protection, and improving overall care quality.

This practice also promotes a culture of transparency and accountability within the healthcare setting. By owning up to mistakes rather than ignoring them or shifting blame, CNAs contribute to an atmosphere where everyone is encouraged to learn from errors and improve continuously.

Other options do not prioritize patient safety or accountability appropriately. Ignoring the mistake can lead to worsening the patient's condition if the error has consequences. Blaming others compromises team dynamics and undermines trust, while waiting until the end of a shift delays necessary actions and could risk patient safety.